# OneTapGo > Loyalty, membership and appointment cards in Apple Wallet and Google Wallet. No app, no paper, and they update themselves every visit. For businesses in Kuwait. Customers tap an NFC chip or scan a QR code at the counter and the card is in their phone's Wallet; there is no app to download. ## What it does - Loyalty: Card designer with your logo and colours - Loyalty: 14 card types - Loyalty: Automatic rewards - Customers: A profile and visit history for each customer - Customers: Segments: new, regulars, slipping away - Customers: Where each customer came from - Marketing: Lock-screen messages, now or scheduled - Marketing: Messages by location - Marketing: Google reviews and private notes - Operations: A till screen on any phone - Operations: Staff accounts with a PIN - Operations: Several branches ## Card types (14) - Stamp card (loyalty): A stamp every visit, a reward when it's full. - Points (loyalty): Points per visit or per amount, swapped for a reward. - Tiers (loyalty): Bronze, silver, gold by spend. - Prepaid (loyalty): Customers top up and pay from the balance; you're paid first. - Packs (loyalty): 10 washes or 5 classes, paid upfront. - Welcome coupon (loyalty): A one-time offer that wins the first visit. - Gift card (loyalty): Credit a customer buys as a gift for someone else. - Membership (memberships): For gyms and studios: duration, visits, renew and freeze. - Student card (memberships): Sessions and attendance, with a note to the parent on arrival. - VIP (memberships): Tier, perks, an account manager and private invitations. - Patient card (services and companies): File number and next appointment, with a reminder the day before. - Employee card (services and companies): Attendance with a tap, switched off instantly when someone leaves. - Warranty card (services and companies): Replaces the paper slip that gets lost, with a reminder before it ends. - Tickets (services and companies): For events and workshops, valid for one entry. ## Who it's for - Cafés and restaurants: A stamp card: the 8th coffee is on you; Stickers in delivery bags bring app orders back to you; A Google review prompt after every visit - Clinics: A patient card with the file number and next visit; A reminder on the lock screen the day before; Loyalty for packages like whitening or physio - Gyms and studios: End date and visits left, always up to date; Renew and freeze from the dashboard; Entry with a tap at the door - Academies and courses: A student card with sessions used and left; A note to the parent when their child arrives; Packages of classes paid upfront - Salons and car washes: Packs like 10 washes or 6 sessions; Family balances shared on one card; A VIP tier with its own perks - Shops and companies: VIP tiers by spend; Warranty cards that never get lost; Staff cards for attendance, switched off when someone leaves - Events and parties: A ticket with the event, date, venue and seat; One scan at the door, then it's marked used; A reminder the day before the event ## Phones and languages - iPhone (Apple Wallet), Apple Watch, and Android (Google Wallet). - Cards are in Arabic or English, following each customer's language. The website is in English. ## Pricing - 5 KWD a month per card type. First 7 days free. - Unlimited customers. Every feature included. Lock-screen messages with no per-message cost. Staff accounts and several branches. - Billed for 1, 3, 6, 12 months at a time. Payment: KNET, Visa, Mastercard, Apple Pay. ## Questions ### Do customers need an app? No. The card goes into Apple Wallet or Google Wallet, already on their phone. They just tap the chip or scan the code. ### Does it work on iPhone and Android? Yes, on any modern phone. iPhones get an Apple Wallet button, Android phones a Google Wallet button. ### Does it work on Apple Watch? Yes. Cards in Apple Wallet show up on a paired Apple Watch too, so customers can scan from the wrist. ### Can I use it for events? Yes. Event tickets carry the date, venue and seat, get one scan at the door, and remind guests the day before. ### Can my customers see the card in Arabic? Yes. The cards are in Arabic, and the join and card pages follow each customer's language, Arabic or English. ### How do I stamp a card? From the till screen on any phone: scan the code on their card, or type their phone number, and tap. ### Can I run more than one card type? Yes. A clinic can run a patient card and a loyalty card for whitening packs at the same time. ### Do messages cost per send? No. Wallet messages have no per-message cost like SMS. ### Is there a free trial? Yes. Your first 7 days are free, then it's 5 KWD a month for each card type you run. ### What happens to the cards if I stop paying? Cards already in your customers' Wallets stay as they are. New joins, stamps and messages pause until you renew. ### Who owns the customer data? You do. Export or delete it any time, and offers only go to customers who agreed to them. ## Links - Home: https://onetapgo.net/ - Pricing: https://onetapgo.net/#pricing - Sign up a business: https://onetapgo.net/signup ## Contact - Email: hello@onetapgo.net - Based in Kuwait.